For order-related questions, include:
- order number
- full name
- email used at checkout
- tracking number, if available
- photos if reporting damage
Customer Care
Contact Katye Fire™
Have a question? Use the correct email below so we can respond faster.
General questions, brand inquiries, collaborations, wholesale interest
hello@katyefire.com
Order status, shipping, tracking, delivery, damaged order issues
orders@katyefire.com
Website issues, checkout problems, customer support help
support@katyefire.com